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Privacy Policy

This privacy policy sets out how Pipii uses and protects any information that you give Pipii when you use this website. Pipii is committed to ensuring that your privacy is protected. Your privacy is important to us and we treat any information you provide to us with care. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Pipii may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Who we are

We are Pipii ( – A Trading Partnership.

What we collect

We receive and store information that you give us using our website or that you provide us by email or telephone. This information may be provided when ordering from us, registering an account, subscribing to our newsletter, accessing your account or general account management. It may include your name, phone number, postal address, email address, contact details.

Ordering and payment can be done online through (online payment is facilitated by a SagePay - we never store your payment details). Payment for orders placed over the phone or by email, can be done by bacs payment, Paypal or card – payment details are only taken by phone or online, we never take card details over email.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically, only with your permission (subscribed to the Pipii Newsletter), send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may use the information to customise the website according to your interests.


We will contact you via regular email newsletters, with product news, inspirational ideas and special offers. You are able to opt out any time.

In order to make our newsletters more useful and interesting we receive a confirmation when you open and click on any link within an email from us.. There's also an "unsubscribe" link there that you're welcome to use if you no longer wish to receive our newsletters.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on-line.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third party cookies

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at:

Controlling your personal information

We will never sell distribute or lease your personal information stored to any third party. However, in order to complete your order we may need to disclose some of your information to our delivery partners including DPD, Royal Mail, Parcel Force, UPS, TNT and any other courier service we may use.

You may request details of personal information which we hold about you under the GDPR – General Data Protection Regulation (25/5/2018).If you would like a copy of the information held on you please email

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.